Choosing your digital dictation solution
At first glance, the various systems available on the market may appear very similar in features and functionality. Yet it is important to carefully examine each system to ensure the functionality will accommodate your needs -both now and in the future.
When you include the WinScribe solution in your selection process, we will work closely with you to accurately identify your business requirements, and provide a solution which clearly meets your needs.
To assist you in this process, we've provided a 'checklist' of questions you may have.
Is WinScribe compatible with our existing IT systems?
Whether any new technology can integrate with your existing systems is, of course, an important consideration for your initial capital investment. You also want to know how easy it will be to install and deploy.
WinScribe is built on Microsoft architecture to ensure easy integration and maintenance. It will run on Citrix and Windows Terminal Services Edition.
Furthermore, it supports an ever increasing range of manufacturer - independent devices such as telephones, PDA's, digital handheld portables, handheld microphones, notebooks and VoIP. This allows you to choose dictation and transcription equipment that best suits your environment, without restrictions.
Will the system grow with our future needs?
The simple answer is 'yes'. WinScribe's close collaboration with their technology partners - and their commitment to ongoing development - ensures that they will always deliver leading edge technology. By remaining technologically ahead of the competition and many industry firsts, we are confident that this solution will meet your requirements now and In the future.
How will WinScribe benefit our workflow management?
The way in which different systems manage and allocate workflow is a crucial consideration. This area of functionality must be considered in depth as it makes the superior systems stand out from the rest.
With WinScribe's intelligent workflow management, you are able to gain tighter control of your transcription productivity. Extensive reporting allows you to monitor performance and smooth out workload peaks and troughs by for example redirecting overload work to available transcriptionists at other sites or even outside your practice. Work is automatically routed and prioritised based on system rules, allowing you to make productivity and efficiency gains.
Should we choose a solution which includes speech recognition?
Combining the flexibility of digital dictation with the performance of speech recognition has long been an objective for many organisations. Now, with the latest developments from WinScribe and leading speech recognition engines, this promise has become a reality enabling even greater reductions in your document turnaround time and leading to even greater cost efficiencies.
WinScribe provides flexible front end (client) recognition to back end (server) processing. Server Based Recognition is carried out after the author has completed the dictation, while front end recognition is processed on each individual PC, so the author can view and edit the recognised text as they dictate. These solutions can be deployed in a flexible way to meet individual requirements without changing user habits or existing workflow.
What about options for remote working?
Business staff are increasingly on the move. Whether it's time spent away from the office or in transit, your firm needs to find ways of minimising lost productivity. With WinScribe's web upload feature, authors are able to dictate via their PC, notebooks or PDA's and immediately send their dictation for transcription from any location with internet access. This also allows the status of work to be monitored and controlled from anywhere.
Is WinScribe easy-to-use?
Nearly all suppliers of digital dictation software will claim their product is easy to use. Judge for yourself and ask for a demonstration at your office.
What support is available?
WinScribe's fully-trained sales partners will provide first-tier installation and support services for your WinScribe application. As back-up to our worldwide partner channel, engineers also maintain a worldwide 24-hour, 7-day helpdesk.
How do we measure return on investment?
When selecting the best digital dictation solution for your organisation, you will of course be keen to choose a system that has been proven to deliver a rapid return on investment.
Many of our customers have directly attributed immediate savings to the installation of their new WinScribe solution. These cost savings are the result of increased transcription productivity and improved document turnaround time, being able to share hardware across multiple offices, and decreased courier costs. Other benefits include enhanced satisfaction from both customers and employees.
How does WinScribe work? Can I see a demonstration?
Please feel free to call us on 0845 643 1171 or email to ask for advice or request a demonstration at your office.
